PRIVACY POLICY

Neglia Ballet (“Neglia Ballet,” “we,” “us,” or “our”) respects the privacy of our students, families, patrons, donors, website visitors, and other members of our community.

This Privacy Policy explains how we collect, use, maintain, disclose, and protect information received through the Neglia Ballet website, online registration forms, lead forms, contact forms, email and text message communications, payment systems, event registrations, and other services that link to this Privacy Policy collectively, the “Services.”

Neglia Ballet may be contacted at:

Neglia Ballet
2495 Main Street, Suite 600
Buffalo, NY 14214
Phone: 716.447.0401
Email: info@negliaballet.com

We may collect information reasonably necessary to provide ballet training, performances, community programs, events, customer service, and related services.

Information we collect may include:

A. Contact Information

• Name
• Mailing address
• Email address
• Telephone number
• Parent or guardian contact information
• Emergency contact information

B. Student and Program Information

• Dancer’s name and age
• Date of birth
• Training level and prior dance experience
• Program, class, workshop, audition, or performance interests
• Placement and enrollment information
• Attendance and participation records
• Audition materials
• Questions, requests, and information voluntarily submitted to us

When reasonably necessary for safe participation, we may also collect information provided by a parent, guardian, or adult participant concerning allergies, injuries, medical conditions, accessibility needs, or other accommodations.

C. Transaction and Payment Information

When an individual registers for a program, purchases tickets, makes a donation, or completes another transaction, we or our payment-service providers may collect:

• Billing address
• Payment-card information
• Transaction details
• Registration and purchase history

Neglia Ballet may not directly retain complete payment-card numbers. Payment information may instead be processed and stored by third-party payment processors.

D. Communications and Marketing Information

We may collect:

• Email and text-message preferences
• Responses to emails or text messages
• Information submitted through contact or lead forms
• Records of communications with Neglia Ballet
• Links clicked in emails or text messages
• Information regarding interest in particular programs, classes, performances, or events

E. Website and Technical Information

When an individual uses our website or online Services, we may automatically collect certain information, including:

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Date and time of access
• Approximate geographic area
• Interactions with website features
• Cookies, pixels, and similar technologies

F. Photographs, Video, and Performance Media

Neglia Ballet may photograph or record classes, rehearsals, performances, events, and community programs.

The use of identifiable photographs or recordings of students may be governed by a separate media release, enrollment agreement, event notice, or parent or guardian authorization. This Privacy Policy does not replace any separate consent or release required by Neglia Ballet.

We may collect information:

• Directly from students, parents, guardians, patrons, donors, and website visitors
• Through website, registration, audition, lead, inquiry, and contact forms
• Through Facebook, Instagram, or other advertising lead forms
• Through email, telephone, text message, or in-person communications
• Through payment, ticketing, registration, and customer-management providers
• Automatically through cookies and similar technologies
• From service providers and organizations assisting us with programs or operations
• From publicly available sources where permitted by law

Neglia Ballet may use cookies, pixels, analytics tools, and similar technologies to:

• Make the website function properly
• Remember user preferences
• Understand how visitors use the website
• Measure the effectiveness of advertising
• Improve our programs, communications, and Services
• Provide relevant information about classes, performances, and events

Users may be able to disable cookies through their browser settings. Disabling cookies may affect the availability or operation of certain website features.

Our website or advertising partners may also use third-party analytics or tracking technologies. Those third parties may process information under their own privacy policies.

Neglia Ballet may use collected information to:

• Respond to inquiries and requests
• Provide information about classes, auditions, workshops, intensives, performances, and events
• Process registrations, payments, donations, and ticket purchases
• Determine appropriate class or program placement
• Administer student participation and attendance
• Provide customer service
• Contact parents, guardians, students, donors, and patrons
• Send administrative, transactional, and safety-related communications
• Send marketing communications when permitted
• Operate and improve our website and Services
• Analyze interest in our programs
• Measure advertising and outreach performance
• Prevent fraud, misuse, or security incidents
• Maintain business and financial records
• Protect the safety, rights, and property of Neglia Ballet and others
• Comply with legal, tax, accounting, regulatory, and contractual obligations
• Carry out other purposes disclosed when information is collected

Individuals who submit an inquiry, registration, lead form, or other request may receive communications concerning the program or service in which they expressed interest.

Where an individual has provided appropriate consent, Neglia Ballet may send promotional emails or text messages about:

• Classes and enrollment
• Summer programs and intensives
• Auditions
• Performances and ticketing
• Workshops and community programs
• Special events
• Fundraising and donations
• Other Neglia Ballet opportunities

Message and data rates may apply to text messages. Message frequency may vary.

Recipients may opt out of promotional emails by using the unsubscribe link contained in the message. Text message recipients may opt out by replying STOP. Individuals may reply HELP for assistance or contact Neglia Ballet directly.

Opting out of promotional communications does not prevent Neglia Ballet from sending necessary administrative, transactional, registration, safety, or account-related communications.

Consent to receive marketing text messages is not a condition of purchasing a product or service.

Neglia Ballet may disclose information to third parties when reasonably necessary to operate our programs and Services.

These recipients may include:

• Website hosting and technology providers
• Registration and customer-management platforms
• Email and text-message providers
• Payment processors
• Ticketing and donation platforms
• Advertising and analytics providers
• Professional advisers, including attorneys, accountants, and insurers
• Instructors, staff members, contractors, guest artists, and program partners when necessary to administer a program
• Government agencies, law enforcement, regulators, courts, or other parties when required or permitted by law

Service providers may receive only the information reasonably necessary to perform services on our behalf and are expected to handle information appropriately.

Neglia Ballet does not sell personal information for monetary compensation.

We may disclose information when we believe disclosure is reasonably necessary to:

• Comply with a law, regulation, subpoena, court order, or legal process
• Protect the health or safety of a student, participant, employee, or another person
• Investigate fraud, misconduct, or violations of our policies
• Enforce an agreement
• Protect Neglia Ballet’s legal rights, property, programs, or operations
• Complete a merger, reorganization, transfer, or similar organizational transaction

Neglia Ballet uses commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, alteration, misuse, or disclosure.

These safeguards may include:

• Limiting access to information
• Using password-protected systems
• Selecting service providers that maintain appropriate safeguards
• Training or instructing personnel concerning appropriate data handling
• Maintaining reasonable procedures for identifying and responding to security incidents
• Securely disposing of information when it is no longer reasonably needed

No website, electronic transmission, storage system, or security process can be guaranteed to be completely secure. Neglia Ballet therefore cannot guarantee the absolute security of information.

Neglia Ballet may retain information for as long as reasonably necessary to:

• Provide programs and Services
• Maintain student, donor, patron, transaction, and participation records
• Fulfill the purposes described in this Privacy Policy
• Satisfy tax, accounting, insurance, legal, and contractual obligations
• Resolve disputes
• Protect the organization and its community
• Enforce agreements and policies

Retention periods may vary depending on the nature of the information and the reason it was collected.

Information may remain in backups or archival systems for a reasonable period after deletion from active systems.

Neglia Ballet provides programs for children and teenagers. However, the website, online registration process, lead forms, and other online Services are intended to be completed by adults, parents, or legal guardians when the participant is a minor.

Children Under 13

Children under 13 should not submit personal information directly through the website or online Services.

A parent or legal guardian should submit registration, inquiry, audition, or program information on behalf of a child under 13.

If Neglia Ballet learns that it collected personal information online directly from a child under 13 without appropriate parental authorization, we will take reasonable steps to delete the information or obtain the authorization required by applicable law.

Parents or guardians who believe a child under 13 submitted information directly may contact us at info@negliaballet.com.

Participants Ages 13–17

Individuals between 13 and 17 should use the website and Services with the knowledge and supervision of a parent or legal guardian.

Program enrollment, payment, waivers, releases, and other legally binding agreements for a minor must be completed or authorized by the minor’s parent or legal guardian.

Individuals may contact Neglia Ballet to request:

• Access to certain personal information maintained about them
• Correction of inaccurate information
• Deletion of certain information
• Removal from marketing lists
• Information about how their data is used

Requests should be sent to info@negliaballet.com.

Neglia Ballet may verify the identity and authority of the person making the request before responding. A parent or guardian requesting information concerning a minor may be required to verify their relationship to the minor.

We may deny or limit a request when permitted or required by law, including when retention is necessary for:

• Financial or tax records
• Enrollment and attendance records
• Insurance or safety documentation
• Legal claims
• Contractual obligations
• Fraud prevention
• Other legitimate operational purposes

We will respond within the period required by applicable law.

The Neglia Ballet website may contain links to third-party websites, applications, ticketing systems, payment processors, social-media platforms, or other services.

Neglia Ballet does not control and is not responsible for the privacy, security, content, or practices of thirdparty services. Users should review the privacy policies and terms of any third-party service they use.

Neglia Ballet is based in Buffalo, New York, United States. Information collected through our Services may be processed and stored in the United States.

Individuals accessing the Services from outside the United States understand that their information may be transferred to and processed in the United States, subject to applicable law.

This Privacy Policy is governed by the applicable laws of the United States and the State of New York, without regard to conflict-of-law principles.

To the extent permitted by law, disputes concerning this Privacy Policy or Neglia Ballet’s handling of personal information shall be brought in the appropriate state or federal courts located in Erie County, New York.

Nothing in this section limits any rights that cannot lawfully be waived.

Neglia Ballet may revise this Privacy Policy periodically.

When material changes are made, we may update the “Last updated” date, post a notice on our website, or provide another form of reasonable notice.

Continued use of the Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy to the extent permitted by law.

Questions, concerns, or requests relating to this Privacy Policy may be directed to:

Neglia Ballet
2495 Main Street, Suite 600
Buffalo, NY 14214
Phone: 716.447.0401
Email: info@negliaballet.com